What is Quality?
/There are multiple ‘official’ definitions that have been published by a variety of both national and international professional bodies and their respective gurus connected with these bodies.
Read MoreThere are multiple ‘official’ definitions that have been published by a variety of both national and international professional bodies and their respective gurus connected with these bodies.
Read MoreIn the UK, over the last few decades we have embraced Six Sigma, Lean and other Japanese management techniques and have spent £billions on consultancy and courses, so why are we still behind countries like Japan and Germany who are turning out superior quality products?
Quality Beyond Borders looks at Japan where these concepts are not considered to be standalone but are all part of a seamless company wide matrix of interaction concepts. When the concepts covered are integrated into a total company-wide programme, the intention is to make that organisation the best in its business; in Japanese terms this implies ‘Dantotsu’, which means ‘number one thinking’. Author, David Hutchins has over several decades worked in all of the cultural blocks and has consistently managed to integrate all of these differences into a single company wide approach.
Read MoreHow to promote 'Quality Month' in your organisation
If you are a student of Quality and interested in accurate quality history, you need to dig deep. It is all out there but it is hidden by a huge amount of both misleading and also downright wrong ‘information’. Below are some extracts of materials that are still on line but not necessarily easy to find. This might change your views.
Read More© The David Hutchins International Quality College 2017. All rights reserved.
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The CQI Diploma in Quality Management has now been withdrawn. DHI have created our own Diploma in Quality Leadership not only to replace it but as a significant upgrade both in structure and content.
It also embraces the DHI e-learning course Quality Fundamentals. This entertaining and easy to do, CMI approved quick course can bring quality to all of your employees. Mapped to NOS standards.