What is Quality?
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There are multiple ‘official’ definitions that have been published by a variety of both national and international professional bodies and their respective gurus connected with these bodies.
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How to promote Quality Month in your organisation
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How to promote 'Quality Month' in your organisation
Now is the time to think about how you intend to launch and run your Quality Month. Don't leave it to the last minute. Throughout the month of November we will have a number of activities and resources available to download.
Read MoreWho was really responsible for the Japanese Quality revolution?
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If you are a student of Quality and interested in accurate quality history, you need to dig deep. It is all out there but it is hidden by a huge amount of both misleading and also downright wrong ‘information’. Below are some extracts of materials that are still on line but not necessarily easy to find. This might change your views.
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