Originally this technique was part of a concept called Critical Examination. Using this concept, an organisation would design, or purchase forms (see Critical Examination grid above) with the 5 W's and an H structured in an orderly way to enable the most searching questioning to take place. It is somewhat tedious to use but patience is often rewarded with some excellent new ideas.
Read MoreIf you are a student of Quality and interested in accurate quality history, you need to dig deep. It is all out there but it is hidden by a huge amount of both misleading and also downright wrong ‘information’. Below are some extracts of materials that are still on line but not necessarily easy to find. This might change your views.
Read More© The David Hutchins International Quality College 2017. All rights reserved.
Call us: +44(0) 1458 224040
The CQI Diploma in Quality Management has now been withdrawn. DHI have created our own Diploma in Quality Leadership not only to replace it but as a significant upgrade both in structure and content.
It also embraces the DHI e-learning course Quality Fundamentals. This entertaining and easy to do, CMI approved quick course can bring quality to all of your employees. Mapped to NOS standards.
